Dear Valued Client,

I wish to thank you personally for opting Walsons, a Securitas partner company to protect you, your loved ones and assets. Walsons a leading Security Services provider in India and Stockholm based Securitas AB the knowledge world leader in Security, have recently partnered in 2008; to bring global knowledge and refine delivery standards and service differentiation to clients in India. Walsons workforce of 10,000 in 180 cities in India, is a part of Securitas AB’s large global network of 250,000 employees in over 30 countries. We are committed to providing you with the best and more importantly being there for you when you need us most.

Walsons, a Securitas partner company, a leading security solution provider in India, offers a range of services to its clients: Security Management Services, ATM Safekeeping, Transport Security, Event Security Assistance, Executive Protection, HR Staffing Solutions, Leadership Hiring, Temporary Staffing, Payroll Management and Employee Verifications.

In order to exceed customer satisfaction, we would like you to spend a few valuable moments, sharing your thoughts. Your feedback will make the Client Relation Management effective and help us to serve you better.

Thank you very much for your time.

Yours sincerely,


Bandana Singh
Director – Corporate Affairs


  SECURITY PERSONNEL
Excellent
Good
Satisfactory
Needs improvement
  Quality of Manpower
   Uniform and Appearance
  Conformance to assigned
  instructions
  Attitude and Behavior
  Response to Emergencies
  On-the-job Training
  MANAGEMENT
Excellent
Good
Satisfactory
Needs improvement
  Response to Emergency/
  Complaints
  Consistency of Service
  Delivery
  Quality of Supervision
  Client Meetings &
  Interaction
  Speed & Quality of
  Investigations
  GENERAL
Excellent
Good
Satisfactory
Needs improvement
  Accuracy of Invoices
  Conformance to the
  Contract & Instructions
  Documentation of the
  Service
  Help with Requests and
  Queries
  OVERALL
Excellent
Good
Satisfactory
Needs improvement
  How satisfied are you
  with the security services
  provided by Walsons-
  Securitas.

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